About Us
Rest assured, you are in proficient and caring hands.
Our Mision
Our Vision
The Care Needs Team
Shammy Caridade
CEO and Appointed IndividualShammy has worked in complex care in the home for the past fifteen years and possesses a background in Management, Autism Care Management, Customer Service, and Tech Management. Shammy is passionate about the care the staff provides. Shammy has observed the transformative impact it can have for families and individuals to receive care in their own home setting and the difference that a fantastic team of staff can make. Shammy takes great pride in the work delivered by the nurses and care staff, and is driven to ensure that the highest quality of care is delivered through training and feedback, always ensuring that safeguarding is at the forefront of all actions.
Shammy works with the ethos that the organisation should always be working to enhance its service and should always be listening and learning from both staff and clients. With great management and training skills, Shammy believes in the potential to benefit the service users greatly.
Mary Caridade
Registered ManagerMary Caridade has 20 years of experience in healthcare and dental nursing, working in various roles including care assistant, support worker, and Lead Dental Nurse. She possesses advanced knowledge in patient care, Dementia, Alzheimer’s, and learning disabilities. She has worked with the elderly, young adults with disabilities and learning disabilities, Autism, ADHD, and behavioural issues. She takes the importance of companionship and support in patient care very seriously. In extremely difficult situations, she remains level-headed, calm, and effective.
Her qualifications include a Diploma in Dental Nursing and an up-to-date Care Certificate. Outside of work, she is a pastor’s wife and mother to a daughter and a son. She is active in her community and church, always going the extra mile for those in need. Her hobbies include cooking, swimming, and going for walks.
Achieving Focus
- Comprehensive Assessments and Care Planning: Utilising specialised multidisciplinary approaches to thoroughly assess and manage clients’ needs and risks, ensuring personalised care plans and interventions tailored to individual requirements, diversity, and risks.
- Community and Satisfaction: Creating a supportive community where all clients feel secure, confident, and satisfied with the services they receive. Our dedicated staff is committed to this mission, ensuring high-quality service delivery.
- Collaborative Health Promotion: Working both independently and collaboratively to enhance, maintain, and restore clients’ health. We prioritise privacy and confidentiality, empowering clients to retain independence, make informed choices, and actively participate in society.
- Investing in Staff Development: Ensuring an optimal mix of skilled staff to meet service users’ needs through continuous investment in staff development. We value each team member’s expertise and experience, fostering a supportive environment that encourages teamwork and personal growth.
We adhere to these principles:
__Highest Care Standard
Always ensure the highest standard of care and adapt to the client’s evolving needs. Achieved by involving the client
__Respect and Dignity
Always treat each client with dignity and sensitivity, regardless of the situation circumstances sorounding the issue
__Kindness and Compassion
Always act with kindness and compassion to offer the best quality of care to all the clients in all situations
__Reliability and Punctuality
Always stick to the client’s care schedule, making the caregiving experience warm and genuine. Use of consistent methods of care delivery.
__Going the Extra Mile
Be diligent and aware of the client’s changing health needs, and going the extra mile to improve their quality of life in all care aspects.
__Respect Cultural Diversities
Always welcome cultural differences, respect race and ethnicity, dress appropriately, and respect the client’s home and environment.
We adhere to these principles:
__Respect and Dignity
Always treat each client with dignity and sensitivity, regardless of the situation circumstances sorounding the issue
__Highest Care Standard
Always ensure the highest standard of care and adapt to the client’s evolving needs. Achieved by involving the client
__Reliability and Punctuality
Always stick to the client’s care schedule, making the caregiving experience warm and genuine. Use of consistent methods of care delivery.
__Kindness and Compassion
Always act with kindness and compassion to offer the best quality of care to all the clients in all situations
__Going the Extra Mile
Be diligent and aware of the client’s changing health needs, and going the extra mile to improve their quality of life in all care aspects.
__Respect Cultural Diversities
Always welcome cultural differences, respect race and ethnicity, dress appropriately, and respect the client’s home and environment.